Last Updated: December 27, 2024

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Introduction

GuideLearn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. By using GuideLearn, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information

When you create an account or use our services, we may collect:

  • Name and email address (via Google Sign-In)
  • Profile information from your Google account
  • User-generated content (notes, study materials, questions)
  • Learning preferences and progress data

2. Automatically Collected Information

  • Device information (model, operating system, unique device identifiers)
  • App usage data and interaction patterns
  • Network information and IP address
  • Crash reports and performance diagnostics

3. Camera and Media Access

GuideLearn requests camera and photo library access to enable document scanning and image analysis features. Images are processed locally and sent to our AI service only when you explicitly request AI assistance. We do not store or access your camera or photo library without your permission.

4. Microphone Access

We may request microphone access for speech-to-text features. Audio is processed in real-time and is not stored on our servers unless you explicitly save it as part of your study materials.

How We Use Your Information

We use the collected information to:

  • Provide and maintain our AI-powered tutoring services
  • Personalize your learning experience and content recommendations
  • Process and respond to your questions through our AI tutor
  • Track your learning progress and generate insights
  • Improve app functionality and develop new features
  • Send you important updates about the app (you can opt-out of marketing communications)
  • Analyze usage patterns to enhance user experience
  • Ensure app security and prevent fraudulent activity

Third-Party Services

Google Services

We use Google Sign-In for authentication and Google's Gemini AI for powering our tutoring features. Your interactions with the AI may be processed by Google's services. Please review Google's Privacy Policy for more information.

Supabase

We use Supabase for secure data storage and backend services. Your data is stored in accordance with Supabase's security standards and privacy practices.

Note: We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission using HTTPS/SSL
  • Secure authentication via Google Sign-In
  • Regular security assessments and updates
  • Limited employee access to personal data
  • Secure cloud storage with Supabase

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a machine-readable format
  • Opt-Out: Opt-out of marketing communications at any time
  • Withdraw Consent: Withdraw consent for data processing where applicable

Data Deletion Options

You can delete your data directly through our self-service portals:

Delete Specific DataDelete Account

To exercise other rights or if you need assistance, please contact us at the information provided below.

Children's Privacy

GuideLearn is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CraftFlow Technologies

Email: privacy@guidelearn.app

App: GuideLearn v1.1.6

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